Banking Customer Service Representative
At Foundever™, experience is everything:
At Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products including, financial services, technical and warranty support, and roadside assistance.
All calls are inbound calls only - no cold calling.
Customer Service Representatives will be supporting one of the largest insurance and banking providers in the U.
S.
and will assist with entry-level banking and financial needs.
We invest in our people by providing paid training along with growth and development opportunities.
For example, 84% of our managers are internal promotions.
Location Requirements: Must reside within driving distance of our Deland, FL location.
You will be working onsite at 1398 S Woodland Blvd, DeLand, FL 32720.
Skills, Knowledge, & Abilities:
Active listening skills, effective verbal and written communication skills
Ability to solve complex situations, utilizing questioning and deductive reasoning skills
Demonstrated ability to navigate multiple systems
High service-aptitude with personal drive to serve/display compassion and empathy
Willingness to learn and develop skills to improve your work performance
Benefits:
Pay 17$/H
100% paid Professional Training at $15/H
Expected hours: No less than 40 per week, Weekends as needed
401(k)
Medical, Dental, Vision and Wellness Benefits
Employee Assistance Program (EAP)
Paid Time Off
Employee discounts
Referral Bonuses
Internal Mobility (84% of our managers are promoted within)
Requirements:
Must be at least 18 years of age
Must have a HS Diploma or GED Equivalent
Preferred 6 months-1 year of relevant work experience
Must have open availability during hours of operation
Location Requirements: Must reside within driving distance of our Deland, FL location.
You will be working onsite at 1398 S Woodland Blvd, DeLand, FL 32720.
Military Friendly:
Foundever is a 2024 Military Friendly Employer.
We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations.
We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce.
Experience built on integrity, leadership, discipline, dedication and respect.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.
The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors.
This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Get to know us at www.
foundever.
com and connect with us on Facebook, LinkedIn and Twitter.
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